Client: Global Retail Enterprise

Challenge: The client struggled with:

• Frequent IT outages causing downtime during peak sales periods.
• Reactive monitoring tools that missed early warning signs.
• Overloaded IT teams handling thousands of alerts daily.

Solution: Chrysalis implemented an AI-powered IT Operations (AIOps) platform to monitor and support IT infrastructure proactively.

Key features included:

• Predictive Monitoring – ML models analyzed logs/metrics to detect anomalies before failures.
• Automated Root Cause Analysis – AI correlated events across applications, servers, and networks.
• Self-Healing Scripts – Automated remediation for common issues (e.g., restarting services, scaling servers).

Results:

✔ 40% reduction in downtime, saving millions in lost sales.
✔ 60% fewer false alerts, improving IT team productivity.
✔ Faster issue resolution, with MTTR reduced by 55%.